Skip to content
Submit a request
  • There are no suggestions because the search field is empty.

Setting Up Multi-Factor Authentication (MFA) with an Authenticator App

To strengthen account security, Red Sentry now requires all new users to enable Multi-Factor Authentication (MFA) during their first login.

Existing user can also easily switch to using an authenticator app, which provides a secure and convenient way to log in, especially when using password management tools.

This one-time setup adds an extra layer of protection to your account.

Setting Up MFA

When you log in the platform:

  1. Enter your username and password as usual.

    Setting Up Multi-Factor Authentication1

  2. You’ll be prompted to scan a QR code. Use any authenticator app such as Google Authenticator, Microsoft Authenticator, or Authy. Scan the QR code.

    Setting Up Multi-Factor Authentication2

  3. Once scanned, the app will start generating 6-digit verification codes.

  4. Enter the verification code shown in your app. You will be redirected to your Red Sentry account as usual.

Setting Up Multi-Factor Authentication3

That’s it. Your MFA is now active and linked to your account.

Logging In After Setup

Going forward, each time you log in:

  1. Enter your username and password.

  2. Open your authenticator app and enter the verification code displayed.

This replaces the previous email-based verification step and ensures a faster, more secure login process.

Optional: Switch Back to Email MFA

If you prefer to receive verification codes by email, you can easily switch your MFA method at any time:

  1. Click on your email in the menu and select Profile.

    Setting Up Multi-Factor Authentication4

  2. In the Profile page, go to the Security & Access section.

  3. Choose Change MFA.

    Setting Up Multi-Factor Authentication5

  4. You will see an option to change to email or reconfigure if you want to switch devices.


    Setting Up Multi-Factor Authentication6

  5.  Click on Change to Email. You’ll be asked to verify your identity:

    • Enter your login password, then 

      Setting Up Multi-Factor Authentication7

    • Enter the verification code from your authenticator app.

      Setting Up Multi-Factor Authentication8

       

  6. A verification code will then be sent to your registered email address.
    Enter this code to confirm the change.

    Setting Up Multi-Factor Authentication9

  7. Once verified, your MFA method will be switched to Email.

    Setting Up Multi-Factor Authentication10

From your next login onward, you’ll receive verification codes via email instead of the authenticator app. This allows you to choose the MFA method that best fits your workflow, while keeping your account protected.